Following last week's storms and sewer backups in Akron, several residents are stuck dealing with the cost and mess left behind.
Diane Mitchell says her home on South Hawkins Street was damaged by the sewer backup during Wednesday's storm on July 10.
"This has happened numerous times and the city...they just say it's overtaxing of the sewers," said Mitchell.
Mitchell reported about two feet of water in her basement which forced her to remove carpeting in the damaged area. She also replaced parts in her furnace and still has issues with several items that were damaged by the water.
"The only thing the city offered us for the problem we're having with the overflow is to come and disinfect and remove articles and sit them on the curb," said Mitchell.
Michelle Smith-Bey lives on the same street and says the same issue popped up about a year and half ago. In March of 2012, the city denied her damage claim, citing the issue on the "overtaxing of the city's sewer systems due to excessive flooding."
She recently contacted the city again to file a claim, but was told that she would most likely get the same response.
"When things like this happen, you have to have help. Last time I had to buy a washer, dryer, and a hot water tank all on my own," said Smith-Bey.
Smith-Bey says she learned her lesson last year and updated her homeowner's insurance policy to include protection against sewer backups.