Akron taxpayers who have had to freeze their credit after a hacker attack on the city's website are getting some help.
Credit reporting agencies will charge to freeze your credit, but could waive fees if you file a police report.
The City of Akron has posted its own police incident report on the hack (link leads to PDF file on the city's website), which can be used by those who need a police report to share with credit agencies, banks and other institutions. There's also a copy of the report appended at the bottom of this story.
The report can be found on the city of Akron website, and is also posted on AkronNewsNow.com.
The city also says the website that originally posted the information has been disabled, and has no City of Akron taxpayer information.
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(City of Akron) Late last week, a cyber-attack was launched against networks across the country, including the City of Akron. The attackers infiltrated the City of Akron’s computer network in spite of all of the efforts by the City to meet top national standards of intrusion protection systems, firewalls, and virus protection software. The City is continuing to work closely with the FBI to determine how the City’s site was accessed and to determine the full extent of the information hacked.
Yesterday, the City of Akron filed a police incident report, Report Number 13-011564, which is attached to this press release. Citizens can access this release for use with banking institutions, credit agencies, and to keep on file.
Also, the public website where the cyber attackers originally posted the stolen information has been disabled as of Saturday, May 18, 2013, and currently contains no City of Akron taxpayer information.
The City has already contacted 5,369 individuals by email, 5,714 individuals by Reverse Alert phone calls, and will follow up by sending a letter by mail to all affected individuals.
To find out whether your information was compromised, you should call 3-1-1 (330-375-2311 from a mobile phone) or call the City’s income tax office at 330-375-2290.
If you are on the list of individuals whose information was released, the FBI recommends that at this point, you monitor all your financial accounts very carefully until we have more information.
In the meantime, here are some resources to help you protect your credit:
The Ohio Attorney General’s Consumer Identity Theft Unit can assist consumers after they’ve been ID theft victims by helping them straighten out accounts. Also, the office can provide a self-help assistance guide. A police report must be filed. Call 800-282-0515 or go online to www.ohioattorneygeneral.gov.
Your Homeowner’s Insurance may include ID theft coverage. If not, you may be able to add that coverage
You can also contact one of the Credit Report services and put a freeze on your credit.